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Centralized Insurance Management System with Altkom Suite Integration

altkomsoftware.com

Insurance

Financial services

Retail

Challenges in System Consolidation and Process Efficiency

Legacy fragmented systems causing operational inefficiencies, slow policy issuance (exceeding acceptable customer service timelines), limited product configuration capabilities requiring excessive coding, and inability to scale sales conversion through optimized customer journeys

About the Client

Insurance provider offering property and life insurance through 4,500+ retail locations, seeking digital transformation of core systems

Centralization and Operational Efficiency Enhancement

Consolidate multiple insurance systems into a single unified platform
Reduce policy issuance time to under 40 minutes including payment processing
Enable low-code product configuration to accelerate time-to-market for new insurance offerings
Improve sales conversion rates through optimized digital customer journeys

Core System Functionalities

Integrated product configurator with microservices architecture
Real-time premium calculation engine
End-to-end policy lifecycle management
Claims processing and payout management system
Agent portal with intuitive user interface
Automated billing and debt collection module

Technology Stack Requirements

Java Spring Boot

Angular

PostgreSQL

RabbitMQ

Jasper Reports

System Integration Needs

Legacy frontoffice systems migration
Payment gateway integration
Customer identity verification services
Existing policyholder data repositories

Performance and Scalability Expectations

Support 2x growth in transaction volume within first quarter
Ensure 99.9% system availability during peak hours
Maintain sub-5 second response times for critical operations
Implement role-based access control for sensitive data

Projected Business Impact from System Modernization

Expected 30% increase in sales conversion rates through optimized customer journeys, 250% growth in premium volume over three years, and 50% reduction in product deployment timelines. System consolidation should eliminate operational redundancies while enabling scalable growth through digital channels.