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Campus Retail Modernization & Mobile App Suite Development

eleks.com

Education

Outdated Retail Infrastructure & Lack of Mobile Capabilities

Blackboard's existing campus retail offerings suffered from outdated self-service kiosks and a lack of comprehensive mobile solutions for bookstore management. This resulted in a sub-optimal user experience, inefficient operational processes, and limited scalability to meet growing campus needs. The need existed for modern, flexible, and easily deployable retail solutions.

About the Client

Blackboard is a leading provider of technology solutions for learners and educational institutions, focusing on campus services and educational software.

Modernize Retail Offering & Enhance User Experience

Develop a modernized self-service kiosk POS system for food courts.
Create a suite of mobile applications for bookstore management (inventory, sales, rentals).
Improve the overall user experience for campus retail services.
Enable flexible and remote deployment of retail solutions without requiring extensive infrastructure.
Increase operational efficiency and reduce manual processing errors.

Core System Functionalities

Self-service kiosk with customizable interface and order customization.
Mobile application for inventory management (scanning, auditing).
Mobile POS application for cashier transactions.
Rental management application (student ID scanning, fines, buyback).
Secure payment processing.
Reporting on sales history, inventory levels, and performance metrics.

Modern, Scalable, and Cross-Platform Technologies

API development (RESTful APIs)

Multiplatform development (iOS, potentially Android)

Cloud-based infrastructure

Scalable architecture

Secure payment gateway integration

Backend System Integration

Existing Blackboard backend systems
Payment gateways (e.g., Stripe, PayPal)
Campus ID system for rental management

Scalability, Performance, and Security

High scalability to handle peak demand.
Excellent performance and responsiveness.
Robust security measures to protect user data and financial transactions.
High availability and reliability.

Enhanced Campus Experience & Operational Efficiency

This project is expected to significantly enhance the campus experience for students and faculty by providing a more convenient and user-friendly retail offering. It will also improve operational efficiency for Blackboard's Transact division through automation, reduced manual errors, and better data visibility. The ability to rapidly deploy solutions to new campuses will provide a competitive advantage.