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Building a Scalable Mental Health Marketplace Platform

sda.company

Healthcare

Health & Fitness

Business Challenges in Mental Health Service Delivery

Lack of a reliable, scalable platform to connect users with mental health professionals, limited optimization opportunities for operational efficiency, and insufficient tools to personalize wellness programs based on user needs.

About the Client

A mental health marketplace connecting users with professional services and personalized wellness solutions.

Key Project Goals

Develop a robust marketplace platform for mental health services
Implement personalized program adaptation based on user data
Optimize operational efficiency through automated matching and scheduling
Ensure compliance with healthcare data security standards

Core System Functionalities

User profile creation with health/wellness goals
AI-driven professional matching system
Secure messaging and telehealth integration
Flexible subscription and payment management
Progress tracking with adaptive program updates

Technology Stack Preferences

React Native

Node.js

AWS

GraphQL

Third-Party System Integrations

Stripe
Zoom API
Google Calendar
Twilio

Critical Non-Functional Requirements

HIPAA compliance
99.9% uptime SLA
Real-time messaging scalability
Multi-tenancy architecture

Anticipated Business Outcomes

200% increase in user acquisition through improved platform reliability, 40% reduction in administrative overhead via automated matching, and enhanced user retention through personalized program adaptation.