Backend Optimization and Feature Expansion for SaaS Fire Inspection Platform

The client experiences performance bottlenecks in processing long-running tasks such as report generation, along with limited system scalability and outdated architecture. Insufficient documentation hampers optimization efforts, leading to potential stability and maintainability issues. Additionally, the platform lacks advanced reporting, multi-country compliance autogeneration, real-time inspection management, and integrated communication channels, restricting expansion into new markets and operational efficiency.

A mid-sized safety inspection company providing fire protection services across multiple regions and seeking to modernize and scale its SaaS platform to meet industry standards and expand into new markets.

• Redesign the application's backend architecture to improve performance, scalability, and maintainability, ensuring readiness for ongoing updates and feature additions.
• Implement comprehensive testing coverage (unit tests) to increase system reliability and simplify future maintenance.
• Enhance report generation capabilities with automated, branded, and compliant reports, including visual data representation and customizable filters.
• Develop new inspection types conforming to diverse national standards and enable autogeneration of inspection reports based on country-specific regulations.
• Improve user experience by updating UI/UX for both web and mobile interfaces, facilitating easier inspection scheduling, management, and real-time tracking.
• Integrate real-time communication channels between clients and subcontractors for prompt notifications of inspection updates and changes.
• Optimize database architecture to support multi-tenant environments with reduced infrastructure costs and increased provisioning speed.
• Ensure system performance across all environments through integrated monitoring tools and adherence to best practices in software quality assurance.

• Modernized backend architecture supporting high performance and scalability, including optimized multitenant database infrastructure.
• Automated generation of branded, compliant reports with visual data representations and flexible filters.
• Multiple new inspection types tailored to national safety standards, with auto-generation mechanisms based on location-specific regulations.
• Enhanced calendar and map functionalities for scheduling and visual management of inspections with drag-and-drop capabilities.
• Real-time event-driven communication channels for effective stakeholder engagement and timely notifications.
• Updated mobile and web UX/UI for streamlined inspection workflows and easier navigation.
• Integration with monitoring tools such as New Relic for continuous performance tracking and quality assurance.
• Secure document storage with quick retrieval of electronic signatures and inspection reports.

• Monitoring and performance analytics tools (e.g., New Relic)
• Secure document and report storage solutions
• Mapping and geolocation services for inspection planning and tracking
• Notification systems for real-time communication with stakeholders

• System scalability to handle increased user load and new features, ensuring minimal downtime
• Performance optimization to prevent hangs during long report generation, with measurable improvements in processing times
• High security standards for data protection and electronic signatures
• Maintainability through comprehensive unit tests and clean architecture
• Cost-effective database resource utilization to reduce infrastructure expenses

The project aims to deliver a modernized, high-performance SaaS platform that significantly boosts operational efficiency, ensures compliance with international standards, and reduces infrastructure costs through optimized multitenant architecture. Enhanced reporting and real-time communication features will improve stakeholder engagement, enabling the client to expand into new markets and achieve faster inspection turnaround times, leading to increased customer satisfaction and potential revenue growth.