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Backend Optimization and Feature Expansion for Fire Inspection SaaS Platform
  1. case
  2. Backend Optimization and Feature Expansion for Fire Inspection SaaS Platform

Backend Optimization and Feature Expansion for Fire Inspection SaaS Platform

leobit.com
Construction
Government

Identifying Challenges in Legacy Inspection Management Systems

The client faces performance bottlenecks and limited scalability in their current fire inspection SaaS platform, particularly affecting long-running report generation tasks. Additionally, insufficient documentation complicates system optimization. They require a modernized, stable, and scalable backend that supports new feature development, enhanced reporting, and efficient communication workflows to better serve multiple markets and reduce operational costs.

About the Client

A mid-sized enterprise specializing in fire safety and protection services, seeking to modernize and scale their inspection management platform to improve performance and expand market reach.

Goals for Modernizing and Scaling the Inspection Platform

  • Redesign and optimize the backend architecture to enhance performance, scalability, and maintainability.
  • Implement automation features and improved reporting formats to streamline inspection documentation and reduce manual paperwork.
  • Develop new inspection types aligned with national standards across different countries, with auto-generation capabilities based on local compliance requirements.
  • Enhance the system’s reporting capabilities by enabling instant, branded, and visually rich reports with flexible filtering options.
  • Create reliable communication channels and real-time process tracking to improve stakeholder coordination and resource management.
  • Improve the mobile user experience with updated UI/UX design for iOS and web applications.
  • Establish comprehensive unit testing to ensure system stability and facilitate ongoing maintenance.
  • Integrate performance monitoring tools to ensure consistent application performance and early detection of issues.

Core Functional System Capabilities for Inspection Management

  • Redesigned backend architecture for improved performance and scalability.
  • Advanced report generation with branding, electronic signatures, and visual data representations.
  • Support for multiple inspection types tailored to national standards, with auto-generation features.
  • Enhanced calendar and mapping functionalities for inspection scheduling and route planning.
  • Real-time event-driven communication channels between clients and subcontractors.
  • User-friendly mobile and web interfaces with updated UX/UI design.
  • Comprehensive unit testing coverage to ensure system stability.
  • Integration with performance monitoring tools such as application performance management (APM) solutions.

Preferred Technologies and Architectural Standards for Platform Modernization

Modern backend frameworks supporting scalability and maintainability, e.g., Ruby on Rails, Node.js, or similar.
Cloud-based infrastructure optimized for multi-tenant SaaS deployment, such as Heroku or AWS.
Integration with performance monitoring tools like New Relic or equivalent.
Utilization of best practices for API development and microservices where applicable.

Essential External System Integrations for Operational Efficiency

  • Performance monitoring tools for ongoing app health and performance analysis.
  • Electronic signature services for legally compliant report validation.
  • Mapping and calendar services for inspection scheduling and route optimization.
  • Notification and messaging platforms for real-time stakeholder communication.

Critical Non-Functional Requirements to Ensure System Robustness

  • High performance supporting instant report generation and data retrieval.
  • Scalability to handle increased user load and additional inspection types without degradation.
  • Security measures including data encryption, access controls, and electronic signatures.
  • Reliability with minimal downtime and comprehensive backup strategies.
  • Maintainability through extensive automated testing and clear code architecture.

Expected Business Benefits from System Modernization

The project aims to deliver a high-performance, scalable inspection SaaS platform that streamlines reporting and communication workflows. Expected outcomes include reduced processing times for reports, enhanced compliance with international standards, improved stakeholder coordination, and overall operational cost savings. These improvements are projected to increase the platform’s capacity to support new markets, improve user satisfaction, and ensure long-term stability and maintainability of the system.

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