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B2C Counseling Platform UI/UX Design and Prototype Development

sevencollab

Health & Fitness

Medical

Information technology

Current Platform Limitations

Need to validate user interface effectiveness and user flows before full-scale development while ensuring compliance with data protection regulations. Existing approach requires testing of multi-role interactions (client, provider, admin) and accessibility standards.

About the Client

Digital health platform providing online counseling services connecting clients with service providers

Key Project Goals

Create validated UI/UX design system for multi-user role platform
Develop interactive prototype for user testing
Ensure compliance with GDPR/CCPA accessibility standards
Map comprehensive user journeys for all roles
Establish technical foundation for scalable development

Core System Requirements

Role-specific user personas and journey mapping
Interactive form elements with state management
Accessible color scheme and typography system
Responsive grid layout system
Exception flow handling for user interactions

Technology Stack

React/Angular for component-based UI

Figma/Adobe XD for prototyping

WCAG 2.1 compliance framework

JavaScript/TypeScript

System Integrations

Authentication/authorization systems
Data encryption services
Analytics platforms
Third-party counseling tools

Non-Functional Requirements

GDPR/CCPA compliance
WCAG 2.1 Level AA accessibility
Cross-device responsiveness
High-availability architecture
Secure data handling

Expected Business Impact

Reduction of development risks through early validation, improved user satisfaction from tested UX flows, compliance with regulatory standards, and cost savings from prototype-driven iterations.