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B2B E-Commerce Platform Modernization with ERP Integration

firstlinesoftware.com

Automotive

eCommerce

Information technology

Operational Inefficiencies in B2B Commerce

Legacy e-commerce system lacking integration with Microsoft Dynamics 365 ERP, resulting in manual data handling, delayed transaction processing, and poor user experience for B2B customers requiring complex payment options and real-time inventory visibility.

About the Client

Wholesaler specializing in truck parts distribution with B2B-focused digital transformation needs

Digital Transformation Goals

Implement seamless ERP integration for automated order/invoice management
Enhance user experience through dynamic frontend components
Enable real-time data synchronization across systems
Support complex B2B transaction workflows

Core System Capabilities

Real-time Dynamics 365 integration for orders/inventory
Multi-payment processing for partial/full invoice settlements
Dynamic homepage with personalized product recommendations
Interactive CMS widgets for targeted content delivery
Automated address synchronization between systems

Technology Stack

.NET Framework 4.8

ASP.NET MVC

Microsoft SQL Server

JavaScript/TypeScript

Git version control

System Connectivity

Microsoft Dynamics 365 (real-time data syncing)
Payment gateway integration
Inventory management APIs

Operational Requirements

High-volume transaction processing capability
Sub-second API response times for critical operations
Role-based access control for B2B users
99.9% system uptime SLA

Business Value Projections

Expected operational efficiency gains through automated ERP workflows, 30% reduction in order processing time, 25% increase in returning B2B customer rate through enhanced UX, and improved inventory turnover via real-time visibility.