The organization’s existing client referral system involves extensive manual data entry, leading to increased administrative workload and data duplication issues. They require a streamlined, automated solution to connect web referral forms directly to their internal client database to improve efficiency and data accuracy.
A mid-sized non-profit organization focused on social causes, managing large volumes of client data and referral processes.
The implementation of the automated referral data transfer system is expected to significantly improve processing efficiency, reduce manual workload, and decrease data duplication. This will enable staff to dedicate more time to client care and advocacy, ultimately enhancing the organization’s capacity to serve more clients effectively.