The organization’s existing rewards portal was originally designed for refunds and is inadequate for handling the distribution of employee benefits such as birthday gift cards. It lacks robust security, provides free date modifications, and cannot accurately verify employee eligibility, leading to operational inefficiencies and increased security risks.
A medium to large-sized online retail company seeking to optimize its internal employee rewards and benefits management through automation.
The implementation of an automated reward distribution system is projected to eliminate manual intervention, significantly reduce errors (by up to 99.9%), and streamline reward workflows. This will result in faster, more accurate employee recognition, improved satisfaction, and enhanced operational security and scalability, providing measurable efficiency gains and robust data integrity.