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Enterprise-Level Training & Event Management Platform Implementation
  1. case
  2. Enterprise-Level Training & Event Management Platform Implementation

Enterprise-Level Training & Event Management Platform Implementation

nybblegroup.com
Real estate

Challenges in Managing Multiregional Training and Events with Integrated Payments

The client faces significant difficulties in managing complex training courses and events across multiple regions, including creating and organizing such activities, automating attendee notifications, tracking attendance, processing multi-currency payments with automatic conversions, and tailoring access to region-specific content. Additionally, their legacy systems pose challenges for secure and accurate data migration, leading to operational inefficiencies and inconsistent user experiences.

About the Client

A large real estate brokerage with a global network of agents seeking to modernize its training and event operations through a centralized, scalable platform that supports multiple currencies, geographic customization, and seamless payment processing.

Goals for Streamlining and Enhancing Training & Event Operations

  • Implement a centralized platform to manage course and event creation, registration, and tracking, improving operational efficiency.
  • Enable seamless multi-currency payment processing with automated exchange rate updates, supporting multiple payment methods.
  • Facilitate geographic customization to provide region-specific content and access controls for users.
  • Deliver detailed reporting and analytics on attendance and transaction data to support informed decision-making.
  • Ensure secure, reliable data migration from legacy systems without data loss or inaccuracies.

Core Functional Capabilities for Training & Event Management System

  • User-friendly interface for creating and managing courses and events, including automated attendee notifications and attendance management.
  • Integration of a payment gateway supporting multiple payment methods (bank transfers, cash) with currency conversion features.
  • Automated daily exchange rate updates via an external API to ensure billing accuracy.
  • Region-specific content access controls based on user location or assigned regions.
  • Secure data migration tools for transferring existing customer, user, and service data from legacy systems.
  • Real-time reporting dashboards providing insights into attendance, transactions, and regional engagement.

Recommended Technologies and Architectural Approaches

Modular SaaS architecture
Cloud hosting on scalable platforms (e.g., AWS or equivalent)
Customizable modules for eLearning, Events, and eCommerce
APIs for external payment gateways and exchange rate services

Essential External System Integrations

  • Payment gateway services supporting multiple methods and currencies
  • External currency exchange rate APIs for automatic updates
  • Legacy data systems for secure and accurate data migration

Critical Non-Functional System Attributes

  • Scalability to support over 6,000 users with potential future growth
  • High availability and reliability to ensure seamless access during peak times
  • Data security measures to ensure confidential financial and personal data protection
  • Performance optimization to support real-time reporting and notifications

Projected Business Impacts of the New Training & Event Management System

The deployment of a centralized, scalable training and event platform will streamline operations, improve user engagement through region-specific content, and enhance payment processing efficiency with automatic currency conversions. Expected outcomes include increased operational efficiency, improved transaction accuracy, detailed data-driven insights, and a more personalized experience for users, ultimately supporting sustainable growth and maintaining a competitive edge in the real estate industry.

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