The client’s users face difficulties locating specific products within large product catalogs where product names often do not match search queries. Key information is stored within document attachments which are not fully leveraged during searches. Currently, manual tagging of uploaded marketing materials is labor-intensive and prone to errors, limiting efficiency and growth potential.
A mid-to-large size marketing solutions firm providing campaign management, content distribution, and brand services for diverse industries, seeking to optimize their digital asset management and improve searchability of extensive marketing catalogs.
The implementation of an automated content tagging system is expected to significantly enhance search efficiency, enabling users to locate relevant marketing materials 10 times faster than manual methods. This will reduce manual labor, cut content processing costs, and improve user satisfaction through more relevant search results. Additionally, the system will support scalable growth, enable data-driven marketing strategies, and lay a foundation for future AI-driven innovations, ultimately contributing to increased revenue potential and stronger client relationships.