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Automated Configuration Management and DevOps Tooling for Global Healthcare Operations
  1. case
  2. Automated Configuration Management and DevOps Tooling for Global Healthcare Operations

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Automated Configuration Management and DevOps Tooling for Global Healthcare Operations

light-it.net
Medical
Information technology
Pharmaceuticals

Operational Inefficiencies in Healthcare IT Infrastructure

The client faced significant challenges with manual task execution, compliance management, and scaling IT operations across 35+ global facilities during the pandemic. Existing workflows required 8 hours for critical tasks, lacked centralized control over 6,000+ environments, and struggled with data integrity during compliance audits.

About the Client

Multinational healthcare enterprise with 75,000+ employees and 35+ manufacturing facilities worldwide, specializing in pharmaceutical development and digital operations management

Key Automation and Compliance Goals

  • Reduce task completion time by 93.75% through automation
  • Centralize management of 6,000+ IT environments
  • Achieve 98% test coverage for compliance validation
  • Integrate legacy systems with modern DevOps tooling
  • Implement scalable infrastructure for pandemic-resilient operations

Core System Capabilities

  • Automated Configuration Management Database (CMDB)
  • ETL pipelines for data processing and migration
  • Backstage infrastructure overview tool
  • Role-based access control system
  • Event-driven queuing mechanisms for load balancing
  • Integrated SDKs for solution development

Target Technology Stack

AWS Lambda
AWS AppSync
AWS EKS
Docker
GraphQL
Chalice framework
MySQL

System Integration Requirements

  • Legacy perimeter-based security systems
  • Internal compliance platforms
  • Existing domain management tools
  • Application security scanning frameworks

Critical System Attributes

  • 99.99% uptime SLA
  • HIPAA/GDPR compliance
  • Horizontal scalability to 10,000+ environments
  • Real-time data synchronization
  • Disaster recovery with <15min RTO

Expected Business Transformation

Implementation of automated configuration management is projected to reduce operational costs by 75%, enable 3x faster deployment cycles, and maintain 98%+ compliance accuracy across all global facilities. The solution will support pandemic-resilient operations while maintaining compatibility with existing pharmaceutical industry standards.

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