The client, an established eCommerce reseller and top-tier marketplace seller, relies on outdated API integrations that hinder operational efficiency, scalability, and reliability. The existing system's code is over six years old and no longer supported, leading to slow processing times, limited functionality, and increased risk of service disruption, especially in managing FBM orders and product listings.
A leading online reseller or marketplace seller managing high-volume product listings and order fulfillment across multiple channels.
The project aims to significantly enhance operational efficiency, enabling faster processing times, increased system reliability, and the ability to handle higher order volumes. The successful migration and system optimization are expected to improve overall seller performance and customer satisfaction, with measurable improvements in processing speed (up to three times faster) and reduced downtime, leading to greater scalability and market competitiveness.