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AI-Powered Sales Training Platform Development
  1. case
  2. AI-Powered Sales Training Platform Development

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AI-Powered Sales Training Platform Development

bnma.us
Education
Information technology

Challenge

SparkEd Innovations required an MVP to demonstrate the capabilities of their AI-powered sales training platform, addressing the need for personalized feedback and improved customer interaction skills for sales representatives. They also needed a backend for managers to track performance and streamline coaching.

About the Client

SparkEd Innovations is an EdTech startup revolutionizing sales training through AI-driven technology, providing a platform for sales representatives to enhance their skills and customer relationships.

Objectives

  • Develop a market-ready MVP showcasing the platform's value to early adopters and investors.
  • Create an end-user platform enabling sales representatives to interact with AI avatars and receive real-time feedback.
  • Build a backend platform providing managers with insights into individual and team performance to support coaching efforts.

Functional Requirements

  • AI-powered sales training simulations with interactive avatars.
  • Real-time feedback on communication and soft skills.
  • Performance tracking and reporting for sales representatives.
  • Managerial dashboards for monitoring individual and team performance.
  • User authentication and authorization.
  • Content management system for training modules and scenarios.

Preferred Technologies

ReactJS (Frontend)
Swift (iOS)
Kotlin (Android)
NodeJS and Express (Backend)
PostgreSQL (Database)
AWS (Notifications and Analytics)

Key Non-Functional Requirements

  • Scalability to accommodate a growing user base.
  • High performance and responsiveness.
  • Data security and privacy compliance.
  • User-friendly interface for both sales reps and managers.
  • Reliable and consistent performance.

Expected Business Impact

The platform is expected to improve user engagement, enhance managerial efficiency, and facilitate faster product launch within budget and timeline, ultimately driving revenue growth and establishing SparkEd Innovations as a leader in AI-driven sales training.

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