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AI-Powered Patient Engagement and Management Platform Enhancement
  1. case
  2. AI-Powered Patient Engagement and Management Platform Enhancement

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AI-Powered Patient Engagement and Management Platform Enhancement

knubisoft.com
Health & Fitness
Medical

Challenges

The existing website lacked a comprehensive and dynamic platform for showcasing healthcare locations and specialists. Specifically, the portfolio map lacked filtering capabilities to allow users to view specific types of locations. Furthermore, the newsroom page presented news from multiple sources in a disorganized manner, hindering user experience.

About the Client

Octopus Healthcare delivers a better healthcare experience by investing in GP surgeries, care homes, and retirement villages, partnering with the NHS and healthcare professionals to transform local communities.

Objectives

  • Enhance the website to provide a user-friendly platform for discovering and filtering healthcare locations.
  • Improve the presentation and organization of news content from various sources.
  • Streamline access to specialist contact information within the Octopus Healthcare team.
  • Increase patient engagement and satisfaction through improved information access.

Functional Requirements

  • Interactive map with location filtering (e.g., by service type, location type).
  • Consolidated newsroom page displaying articles from news feeds, social media, and internal sources with clear categorization.
  • Searchable database of team members with detailed contact information and areas of expertise.
  • Content Management System (CMS) for easy updating of news, locations, and team profiles.

Preferred Technologies

WordPress
ACF Plugin
Google App Engine
Java
NodeJS

Integrations Required

  • LinkedIn API
  • Twitter API
  • External news feeds (RSS)
  • Google Maps API

Key Non-Functional Requirements

  • Scalability to handle increasing website traffic and content volume.
  • High performance and fast loading speeds.
  • Robust security to protect against DDoS attacks and SQL injection.
  • Responsive design for optimal viewing on all devices.

Business Value

This project will enhance patient engagement by providing easy access to relevant healthcare information. It will also improve operational efficiency by streamlining specialist contact access for healthcare professionals and reducing administrative burden. The improved website experience is expected to increase patient satisfaction and positively impact Octopus Healthcare's brand reputation.

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