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AI-Powered Knowledge Management System for Cross-Industry Data Integration and Automated Content Generation

netguru.com

Information technology

Business services

Advertising & marketing

Inefficient Knowledge Utilization and Data Silos

Fragmented internal data across platforms leads to 97% underutilized organizational knowledge, causing delays in content creation, decision-making bottlenecks, and excessive manual information retrieval efforts that hinder business agility and competitive responsiveness.

About the Client

Global software development and AI solutions company with internal knowledge management challenges

Strategic Knowledge Management Transformation Goals

Accelerate sales and marketing collateral delivery by 90%
Implement 24/7 real-time data access across departments
Enable natural language search capabilities for complex queries
Automate content generation workflows across business units
Reduce manual knowledge management tasks by 80%

Core System Capabilities

Multi-source data ingestion from CRM, collaboration tools, and document platforms
AI-assisted content generation for case studies and presentations
Natural language query processing with contextual understanding
Integrated content refinement with one-click optimization
Multi-format export (PDF, Google Slides, landing pages)

Technology Stack Requirements

Azure OpenAI

Azure Cognitive Search

Salesforce Integration Cloud

System Integration Needs

Salesforce CRM
Slack
Confluence
Google Workspace
Presentation tools

Operational Requirements

Enterprise-grade data security
High-availability architecture
Real-time search performance (<1s response)
Scalable document processing

Business Transformation Metrics

Enables 10x faster RFI response times, reduces manual knowledge queries by 95%, and achieves 479+ monthly user interactions while maintaining sub-minute response times for complex queries through AI-powered automation.