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AI-Powered HR Assistant for Real Estate Enterprise
  1. case
  2. AI-Powered HR Assistant for Real Estate Enterprise

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AI-Powered HR Assistant for Real Estate Enterprise

yalantis
Real estate

Challenges in HR Department Efficiency

Apex Realty Group's HR department is struggling with managing a growing employee database, responding to frequent employee inquiries, and keeping up with routine HR tasks. This is leading to increased HR staff costs, employee turnover due to workload, and employee dissatisfaction with HR responsiveness. Manual data management is time-consuming and prone to errors, and communication between HR and other departments is inefficient.

About the Client

A large real estate enterprise with approximately 1,000 employees, offering property management, brokerage, and development services.

Project Goals

  • Increase HR operational efficiency by automating communication and inquiry management.
  • Reduce the need for additional HR staff through AI-powered assistance.
  • Improve HR task prioritization and reduce manual workload.
  • Optimize employee onboarding, offboarding, and training processes.
  • Enhance employee self-service capabilities and access to HR information.
  • Improve accuracy and consistency of HR data.
  • Streamline communication between HR and other departments.

Functional Requirements

  • Advanced search across employee data (profiles, performance reviews, policies, etc.)
  • Automated responses to FAQs and common HR requests
  • Automated alerts for onboarding/offboarding tasks, performance reviews, and policy reminders
  • Integration with Workday for data retrieval and updates
  • HR bot statistics dashboard for tracking efficiency
  • Ability to direct users to relevant Workday resources.
  • Support for multiple communication channels, including Microsoft Teams.

Preferred Technologies

AI Assistant Platform (Readymade solution with LLM)
Microsoft Teams
Workday
AWS Cloud
Kubernetes

Required Integrations

  • Workday HRM System
  • Microsoft Teams
  • Internal Knowledge Base

Non-Functional Requirements

  • Scalability to handle a growing number of employee requests
  • Security to protect sensitive employee data
  • Accessibility for all employees 24/7
  • Reliability and resistance to cyberattacks
  • Accuracy of information provided
  • Performance and responsiveness

Expected Business Impact

Implementing the AI assistant is expected to result in a 40% increase in HR operational efficiency, a significant reduction in HR staff workload and associated costs, improved employee satisfaction, enhanced data accuracy, and faster response times to employee inquiries. The project will also enable Apex Realty Group to better manage its workforce and support its strategic goals.

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