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AI-Powered Healthcare Process Automation Platform

softwaremind.com

Biotech and Life Sciences

Healthcare Services

Challenges in Healthcare Workflow Management

Manual, bureaucratic healthcare processes between employers, employees, and medical professionals lead to delays in medical assistance, increased absenteeism-related costs, and risks of non-compliance with European/Dutch data security regulations for sensitive health data.

About the Client

A Dutch organization focused on optimizing healthcare workflows between employers, employees, and medical professionals while maintaining strict data security compliance.

Key Project Goals

Develop a scalable AI chatbot MVP to automate employee medical assistance requests
Implement secure data anonymization procedures for compliance with EU regulations
Integrate GPT4 for intelligent processing of medical information and screening results
Create a unified platform to reduce absenteeism-related costs through workflow optimization

Core System Capabilities

AI-powered chatbot interface for employee-medical professional interaction
Secure backend API for data processing and storage
Data anonymization pipeline for regulatory compliance
GPT4 integration for medical information summarization
Web portal for employer/employee access to healthcare services

Technology Stack Requirements

.NET

Microsoft Azure

React

Azure Functions

Cosmos DB

Azure Bot Framework

External System Integrations

ChatGPT API
Medical Records Systems
Employer HR Platforms

Security & Compliance Requirements

GDPR-compliant data handling
End-to-end encryption for sensitive health data
High-availability architecture on Azure
Scalable cloud infrastructure for peak loads

Expected Business Outcomes

A 40-60% reduction in absenteeism processing time, significant decrease in administrative costs through automated screening workflows, enhanced compliance with European data regulations, and improved employee satisfaction through faster medical assistance access via AI chatbot technology.