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Agile Transformation and Digital Banking Enhancement Platform
  1. case
  2. Agile Transformation and Digital Banking Enhancement Platform

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Agile Transformation and Digital Banking Enhancement Platform

wearenotch.com
Financial services

Current Challenges in Agile Adoption and Digital Banking

The bank faces challenges in transitioning from traditional methodologies to Agile frameworks while maintaining compliance in a heavily regulated industry. Existing cross-functional teams require improved self-organization, streamlined online account onboarding processes, and enhanced risk management integration within the new operational structure.

About the Client

One of Croatia's largest banks with over 100,000 active internet banking users, requiring agile transformation in regulated financial operations

Strategic Objectives for Agile Transformation

  • Implement Agile methodologies (Scrum/Kanban) across internal teams
  • Develop secure online account creation and client onboarding systems
  • Integrate risk management protocols within Agile workflows
  • Improve cross-functional team collaboration with external vendors

Core System Functionalities

  • Agile team collaboration dashboards
  • Secure digital client onboarding workflows
  • Risk assessment tracking modules
  • Compliance monitoring dashboards
  • Vendor collaboration portals

Technology Stack Requirements

Agile project management platforms
Scrum coaching frameworks
Business process modeling tools
GDPR-compliant data handling systems

System Integration Needs

  • Existing core banking systems
  • Regulatory compliance platforms
  • Third-party vendor APIs
  • Customer identity verification services

Operational Requirements

  • Bank-grade security protocols
  • High-availability architecture
  • Regulatory compliance tracking
  • Scalable user authentication systems
  • Audit-ready documentation trails

Expected Business Transformation Outcomes

The implementation will enhance customer satisfaction through faster service delivery, improve collaboration with external vendors through standardized Agile practices, and strengthen regulatory compliance. The transformation will enable efficient online account management while maintaining risk control, positioning the bank for continued digital innovation in financial services.

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