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Modernization of Automotive End-of-Contract Management Platform
  1. case
  2. Modernization of Automotive End-of-Contract Management Platform

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Modernization of Automotive End-of-Contract Management Platform

wearenotch.com
Automotive
Business services
Information technology

Legacy System Limitations

Existing application suffers from poor responsiveness, missing documentation, lack of customization options, and security vulnerabilities. These issues negatively impact user experience, hinder client acquisition, and create operational inefficiencies in vehicle return processing.

About the Client

Leading automotive service provider handling vehicle returns for leasing companies, importers, and fleet owners

Modernization Goals

  • Accelerate application performance while expanding feature set
  • Enhance user experience to improve client retention and acquisition
  • Implement enterprise-grade security measures
  • Ensure system flexibility for future maintenance and feature additions
  • Enable client-specific customization capabilities

Core System Capabilities

  • Streamlined order creation workflow
  • Digital inventory tracking system
  • Automated report generation with photo documentation
  • Customizable inspection templates
  • Multi-client configuration options

Technology Stack

.NET 6
Angular v14
Microsoft Entra ID
SQL Azure
Azure DevOps

System Integrations

  • Cloud security infrastructure (Azure Pipelines)
  • Identity management solutions
  • Third-party documentation tools

Operational Requirements

  • 9.5+ security compliance rating
  • Sub-second response times for core operations
  • Horizontal scalability for 1,500+ monthly transactions
  • High-availability architecture
  • Modular codebase for future enhancements

Expected Business Outcomes

Implementation will result in 30% faster processing times, 40% reduction in client onboarding time, and 99.9% system availability. The modernized platform will support 60,000+ annual vehicle transactions while maintaining enterprise security standards and enabling revenue growth through improved client retention.

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