Web Performance Optimization and Technical Debt Reduction for Large-Scale eCommerce Platform

The client faces significant technical debt leading to slow search indexing, frequent 404 errors, inconsistent product data updates, unreliable autocomplete and synonym features, and checkout failures. Additionally, organizational issues such as unsynchronized teams, poor workflow visibility, lack of documentation, and out-of-sync release schedules hinder effective project delivery and system maintenance.

A large online retailer operating a broad catalog of products with multiple integrated systems, aiming to enhance web performance, system stability, and development workflows.

• Eliminate at least 30% of existing technical debt to improve overall system stability.
• Increase indexing speed of the search platform by a factor of two to facilitate real-time data updates.
• Reduce HTTP 404 errors tenfold to enhance user experience and search accuracy.
• Improve accuracy and responsiveness of faceted search and autocomplete functionalities.
• Fix price update caching issues to ensure accurate product pricing and eliminate system crashes.
• Streamline checkout processes to reduce failures and manual customer service interventions.
• Establish synchronized workflows and transparent project management practices across distributed teams.
• Implement knowledge transfer and documentation systems to ensure continuity and efficient onboarding.

• Optimized search indexing engine with error reduction and doubled speed.
• Corrected faceted search filters for accurate product retrieval.
• Robust caching mechanism for real-time price updates, with error mitigation.
• Enhanced autocomplete and synonym search functionalities for faster product discovery.
• Reliable checkout process with synchronized order processing to prevent failures.
• Integrated workflow management and communication platform for distributed teams.
• Automated code quality checks and standardized coding styles.
• Branching strategies supporting parallel development across geographically dispersed teams.
• Continuous integration system with secure configuration management.

• External analytics and geolocation APIs
• Payment processing systems
• ERP, CRM, and other enterprise systems via REST and SOAP APIs
• Source code repositories with CI integration

• System performance optimized to handle high traffic and data volume with low latency
• Error rate reduction in search and checkout processes (targeting tenfold error reduction for HTTP 404 errors)
• Scalable architecture to support ongoing growth
• Secure handling of sensitive configurations and user data

By implementing these improvements, the client aims to reduce technical debt by at least 30%, double the indexing speed of search data, and decrease HTTP 404 errors tenfold, thereby enhancing user experience, operational stability, and team productivity. These enhancements are expected to lead to more reliable online sales, faster product discovery, and more efficient development workflows.