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University Onboarding Mobile Application Development

3sidedcube.com

Education

Challenges in Remote Student Onboarding

The university faced difficulties in effectively engaging and informing new students during remote onboarding due to the global pandemic, with existing processes being fragmented and insufficient for providing personalized, timely information to thousands of incoming students.

About the Client

Higher education institution seeking to enhance student onboarding experience through digital transformation

Digital Onboarding Transformation Goals

Create a centralized mobile platform for pre-arrival and early university life preparation
Enable personalized content delivery based on student profiles and study programs
Facilitate seamless access to support resources and academic/social event planning
Achieve high adoption rates through rapid deployment and user-centric design

Core System Functionalities

Personalized onboarding workflow based on student demographics and academic programs
Interactive welcome guide with essential pre-arrival information
Integrated support contact directory with direct communication channels
Dynamic calendar with course-related events and social activities

Technology Stack Requirements

React Native

iOS

Android

System Integration Needs

University student information system (SIS)
Event management platform
Support ticketing system

Performance and Quality Standards

Support 20,000+ concurrent users during peak onboarding periods
Ensure sub-2 second page load times
Comply with GDPR and student data protection regulations
Maintain 99.9% uptime during academic term

Expected Organizational Impact

The application is projected to achieve 85%+ adoption among incoming students, reducing administrative onboarding inquiries by 40% while improving student satisfaction scores by 30 points. The solution will establish a scalable digital foundation for continuous enhancement based on user feedback and evolving student needs.