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Unified E-commerce Platform Integration for a Leading Global Auctioning Service
  1. case
  2. Unified E-commerce Platform Integration for a Leading Global Auctioning Service

Unified E-commerce Platform Integration for a Leading Global Auctioning Service

dac.digital
eCommerce
Business services
Supply Chain

Consolidation and Enhancement of Multiple Auction Platforms to Improve User Experience

The client has acquired multiple auctioning platforms, resulting in fragmented systems that hinder seamless user interaction and operational efficiency. They need a unified platform capable of integrating diverse systems while supporting new features to enhance the purchasing experience, reduce complexity, and streamline operations.

About the Client

A large-scale eCommerce enterprise operating multiple auction platforms that requires system unification, feature enhancement, and optimized user experience.

Objectives for System Integration and User Experience Enhancement

  • Integrate multiple legacy auction systems into a single, cohesive platform ensuring seamless data flow and operational consistency.
  • Develop and implement new functionalities to simplify the purchasing process and improve overall user engagement.
  • Achieve full deployment and operational readiness within a short timeframe to support ongoing auction activities.
  • Ensure high system reliability, scalability, and security aligned with enterprise standards.
  • Support millions of product listings and annual auction transactions with optimized performance.

Core Functional System Requirements for the Unified Auction Platform

  • Microservices architecture supporting modular components for auctions, catalog management, user profiles, and payments
  • Containerized deployment orchestrated via Kubernetes for scalability and resilience
  • Bid management system supporting real-time, asynchronous updates
  • Unified product catalogue aggregating data from diverse sources with real-time synchronization
  • User account management, including authentication, profile management, and role-based access
  • Secure payment processing integrated with multiple payment gateways
  • Advanced analytics and reporting dashboards for operational insights
  • Robust logging, monitoring, and alerting systems for real-time performance tracking

Preferred Technologies and Architectural Approaches

Microservices architecture
Kubernetes for container orchestration
Kotlin for backend development with frameworks supporting asynchronous processing
Azure Cloud platform for deployment and scalability
Azure Service Bus for messaging and event-driven architecture
Databases: MS SQL for core data, Redis for caching, and MongoDB for complex data analytics
Exposed framework for SQL interaction
Grafana, Prometheus, Loki for system monitoring and log management

Required System Integrations

  • External auction systems for data synchronization
  • Payment gateways for secure transactions
  • Notification systems for user alerts and updates
  • Analytics and reporting tools for business insights

Key Non-Functional System Requirements

  • System must support high scalability to handle millions of products and concurrent users
  • High availability with minimal downtime, ideally 99.9% uptime
  • Fast response times with optimized load under peak traffic
  • Robust security measures to protect user data and transactions
  • Compliance with data privacy and security standards relevant to the industry

Projected Business Impact and Benefits of the Unification Effort

Successfully integrating and enhancing the auction platform is expected to streamline operations, providing a seamless and Hasslefree purchasing experience. The consolidated system will support millions of auctions annually, reduce system fragmentation, and improve user satisfaction. The upgrade aims to significantly boost operational efficiency, scalability, and reliability, fostering growth in customer engagement and revenue streams.

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