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Unified Corporate Mobile Application for Employee Engagement, Event Management, and Discount Provision
  1. case
  2. Unified Corporate Mobile Application for Employee Engagement, Event Management, and Discount Provision

Unified Corporate Mobile Application for Employee Engagement, Event Management, and Discount Provision

itransition.com
Business services
Media
Marketing

Identified Challenges in Employee Engagement and Benefits Management

The client faces difficulties in efficiently distributing and tracking corporate discounts and event registrations due to fragmented content across web apps and social media platforms. Employees struggle to find relevant offers and participate in company events seamlessly, leading to low engagement and inefficiencies in process automation. Additionally, managing employee profiles, benefits, and internal communications across multiple systems presents a challenge for HR and administrative teams.

About the Client

A large, geographically dispersed enterprise with over 3,000 employees across multiple countries seeking to enhance internal communication, streamline event participation, and digitize employee benefit programs.

Goals for a Centralized Employee Engagement and Benefits Platform

  • Develop a cross-platform mobile application to unify access to corporate discounts, event registration, employee profiles, and internal information.
  • Increase app adoption among employees to at least 80%, with a target satisfaction rate of over 95%.
  • Enhance employee utilization of discounts by 20% through streamlined access and personalized filtering.
  • Automate and digitize event management, including registration, employee verification via QR codes, location mapping, and shuttle scheduling.
  • Implement comprehensive analytics to monitor app usage, feature engagement, user demographics, and process efficiencies.
  • Support scalable architecture to add future modules such as benefits, salaries, vacation management, and corporate merchandise.

Core Functional Features for Employee Engagement and Benefits Management

  • Content centralization for discounts and offers across multiple categories (auto, food, health, entertainment, etc.) with filtering and map views.
  • Event management module enabling event tracking, registration, QR code-based employee verification, location details, maps, and shuttle schedules.
  • Integration with corporate web systems to display employee profiles, salary details, benefits, vacation schedules, and corporate merchandise.
  • Admin panel with role-based permissions for managing content, features, and user access.
  • Secure authentication with support for enterprise identity providers (e.g., Microsoft Authentication).
  • Analytics dashboard to track user engagement, feature usage, demographic data, app speed, and stability metrics.

Technology Stack and Architectural Approach

Cross-platform mobile development using Flutter with Dart for frontend and backend.
Firebase libraries for backend data handling and push notifications, supporting real-time updates.
Dio HTTP client for non-Firebase API requests, with support for interceptors and file downloads.
SQLite (via SQFlite library) for local data storage with an architecture supporting modular scalability.
GetIt service locator pattern ensuring modular independence.
CI/CD pipelines for automated testing, static code analysis, and deployment.

Essential External System Integrations

  • Corporate web systems for employee data, benefits, and merchandise info.
  • Authentication services for secure login, such as enterprise identity providers.
  • Mapping and geolocation APIs for event locations and shuttle scheduling.
  • Social media or internal social platforms for discount listings and updates.

Performance, Security, and Scalability Expectations

  • Handling at least 80% employee adoption with high performance and minimal crashes (aiming for >99% crash-free users).
  • Fast app response and load times, optimized for low connectivity environments to support regional customizations.
  • Data security and privacy compliant with enterprise standards, especially for sensitive employee and payroll information.
  • Ability to scale new modules rapidly as the organization grows and requires additional features.

Anticipated Business Outcomes and Benefits

By consolidating employee benefits, event management, and corporate information into a single cross-platform mobile app, the organization expects to increase employee engagement, drive a 20% rise in discount utilization, improve process efficiencies, and enhance overall communication effectiveness. The app's analytics will enable data-driven decision-making, supporting continuous feature enhancement and user satisfaction improvements, ultimately leading to better internal stakeholder satisfaction and operational cost savings.

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