Unified Cloud Platform for Global Human Rights Program Management and Data Security

The organization faces difficulties in managing diverse, siloed IT systems across over 20 countries, with varying levels of digital maturity. There is a critical need to securely store and control access to sensitive case data, streamline workflows, and improve reporting efficiency. Current manual data collation causes delays, errors, and impairs timely decision-making, with local IT support required at each location, hindering scalability and rapid response capabilities.

A large, international human rights organization operating across multiple countries, with complex data and operational needs in justice and survivor support programs.

• Create a centralized, standards-based cloud platform to unify case management workflows and enable seamless collaboration across international offices.
• Implement secure access controls and data masking policies to protect sensitive survivor information while ensuring authorized personnel can access the necessary data.
• Automate data migration, validation, and integrity checks to ensure accurate and compliant transfer of existing records from multiple legacy systems.
• Develop integrated reporting and analytics dashboards to monitor program effectiveness, progress, and impact with real-time insights.
• Enhance document management with secure storage, versioning, and role-based access, integrated with productivity tools for better collaboration.
• Ensure high system availability and performance with scalable cloud infrastructure capable of supporting large data volumes and multiple concurrent users.

• Unified case management system with customizable workflows for each country and operation.
• Secure document repository with role-based access controls, audit trail, and document versioning.
• Data migration tools that extract, transform, and load legacy data into the cloud platform while maintaining data integrity and legal chain of custody.
• Real-time dashboards and reports for monitoring case status, program performance, and impact metrics.
• Role-specific access management layered with data masking to protect personal and sensitive information.
• Automated alerting and notification system for case updates and program milestones.
• Integration with existing tools such as survey applications, legal databases, and external agency systems.

• External case and legal data sources
• Survey and data collection tools
• Legal and investigative database systems
• Agency and partner systems for real-time case updates
• Communication tools for notifications and alerts

• System scalability to support growth across 20+ countries and large data volumes
• High availability with 99.9% uptime and disaster recovery capabilities
• Robust security measures including data masking, role-based access, and audit logs
• Performance targets such as data processing throughput and report generation within minutes
• Compliance with data protection regulations and legal standards

The implementation of a unified cloud platform is expected to significantly reduce report preparation times from weeks to hours, improve data accuracy and security, and enhance collaboration among international teams. It will streamline operations, enabling faster response to crises, better program oversight, and stronger legal and justice outcomes. Estimated improvements include reducing manual data processing errors by 90%, ensuring high system availability, and supporting the organization’s goal to protect and empower hundreds of thousands of victims annually.