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Unified Case Management System Enhancement with Secure Data Migration and Analytics
  1. case
  2. Unified Case Management System Enhancement with Secure Data Migration and Analytics

Unified Case Management System Enhancement with Secure Data Migration and Analytics

trigent.com
Legal
Non-profit

Complex Data Management and Accessibility Challenges for Global Legal Operations

The organization currently operates disparate case tracking systems across multiple offices, each managing sensitive legal data with inconsistent infrastructure. Challenges include slow case search capabilities, restricted information sharing between offices, high maintenance costs, and risks associated with data loss or errors in handling critical legal documents. The existing system struggles with secure handling of sensitive information and data migration from legacy sources, impacting timely legal actions and case management efficiency.

About the Client

A large, international legal aid or human rights organization with multiple regional offices, managing sensitive case data related to criminal justice and human rights advocacy.

Goals for Centralizing and Securing Case Data to Enhance Legal Operations

  • Complete a secure migration of existing case data from multiple legacy systems into a centralized, cloud-based platform.
  • Implement a scalable, customizable case management portal enabling real-time collaboration across international offices.
  • Reduce case search times from hours to minutes through optimized data retrieval mechanisms.
  • Protect sensitive legal data through role-based access controls and secure transformation protocols.
  • Improve system maintainability and supportability while reducing infrastructure and support costs.
  • Provide a comprehensive, 360-degree view of each case to facilitate better decision-making and legal process management.

Core Functional Capabilities for a Unified Legal Case Management Platform

  • Role-based access control to ensure security of sensitive legal documents and case data.
  • Integration with existing legacy systems for data migration, using ETL tools and APIs.
  • Automated data cleansing, deduplication, and validation during migration.
  • Configurable dashboards and reports for case tracking, legal events, and document management.
  • Secure handling of legal documents, including FIRs, notices, and court documents.
  • Advanced search capabilities with fast query response times, reducing case search duration.
  • Automation workflows for case scheduling, notifications, and legal follow-ups.
  • Multi-format data handling, including flat files, spreadsheets, and database pulls.

Preferred Technologies and Architectural Approaches for the Solution

Cloud-based platform for scalability and remote access.
Data migration tools, e.g., enterprise ETL solutions with automation capabilities.
APIs for integration with legacy systems and external data sources.
Secure data transformation tools adhering to confidentiality standards.
Customizable dashboard and reporting modules.

External Systems and Data Sources Integration Specifications

  • Existing legacy case management systems for data extraction.
  • APIs or data feeds for external legal or law enforcement databases.
  • Secure storage solutions for legal documents.
  • Authentication systems for role-based access management.

Non-Functional System Requirements for Performance, Security, and Scalability

  • Support migration and handling of large data volumes (e.g., >90GB of sensitive data).
  • Ensure high data security and compliance with confidentiality standards.
  • System reliability with minimal downtime during migration and operation.
  • Fast data retrieval response times, reducing case search from hours to minutes.
  • Scalable infrastructure supporting future growth and additional regional offices.

Projected Business Outcomes and Efficiency Gains from the New System

Successful implementation is expected to enable a unified case management view across all offices, drastically reducing case search times and supporting prompt legal actions. The system will migrate and secure 90GB of sensitive data with zero content compromise, lowering maintenance costs, enhancing data security, and improving overall operational efficiency. The scalable platform will facilitate easier updates and capacity expansion, leading to sustained long-term benefits in legal case handling and international collaboration.

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