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Smart Energy Billing Management Platform for Franchise Operations
  1. case
  2. Smart Energy Billing Management Platform for Franchise Operations

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Smart Energy Billing Management Platform for Franchise Operations

ahex.co
Utilities
Information technology

Challenges in Electricity Billing Management

Franchise businesses face operational inefficiencies due to fragmented systems for electricity connection management, manual billing processes prone to errors, inconsistent data synchronization between field operations and central systems, and difficulty adapting to changing regulatory requirements. Existing solutions lack integration between web and mobile platforms, struggle with large-scale consumer data management, and fail to provide customizable workflows for franchise-specific needs.

About the Client

Private electricity distribution company managing franchise operations across multiple regions

Project Goals for Enhanced Energy Billing System

  • Develop a unified platform for managing electricity connections and billing across web and mobile interfaces
  • Implement automated billing calculations supporting multiple pricing structures
  • Create customizable workflows and reporting tools for franchise-specific requirements
  • Ensure secure, scalable data management with real-time synchronization
  • Enable handheld meter reading integration for field operations

Core System Functionalities

  • Automated bill calculation engine with dynamic rate schedules
  • Centralized customer database with connection/disconnection tracking
  • Real-time synchronized mobile and web interfaces
  • Customizable reporting and dashboard visualizations
  • Data import/export capabilities for legacy system integration
  • Handheld meter reading synchronization
  • Billing history tracking with payment collection management

Technology Stack Requirements

Java (Backend)
MySQL (Database)
Angular 6 (Web Frontend)
Swift/Objective-C (iOS)
Java/XML (Android)
Git/JIRA (Version Control)

System Integration Needs

  • SMS Gateway for payment notifications
  • Handheld meter device APIs
  • Third-party payment processors

Performance and Security Requirements

  • Support 10,000+ concurrent users
  • End-to-end data encryption
  • 99.9% system uptime SLA
  • Regulatory compliance framework for energy billing
  • Multi-tenancy architecture for franchise customization

Expected Business Impact of Smart Energy Billing Platform

The new system will reduce billing errors by 95%, improve collection efficiency through real-time tracking, and decrease operational costs by 40% through automation. Franchise owners will gain 24/7 access to customized reports and field operations data, while the centralized platform will enable faster adaptation to regulatory changes and support business scalability across new regions.

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