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Shipping Web Platform Optimization and Enhancement Project

acropolium

Logistics

Transportation

Technology

Critical Platform Instability and Financial Loss

The client inherited a non-functional shipping platform from previous vendors with critical bugs causing financial losses (32% monthly profit reduction from calculation errors), excessive server load, and failed user retention. The system requires urgent stabilization, optimization, and cost reduction to restore operational viability.

About the Client

Third-party logistics provider offering customized shipping solutions across rail, truckload, and parcel transportation segments

Platform Stabilization and Operational Efficiency Goals

Conduct comprehensive technical audit and bug remediation
Optimize server infrastructure to reduce load by 46%
Implement cost-saving measures to achieve 600% monthly expense reduction
Fix critical payment and cost calculation functionalities
Integrate alternative third-party services for long-term cost efficiency

Core System Functionalities

Real-time cost calculation engine
Secure payment processing module
Geolocation-based shipping tracking
Multi-carrier rate comparison system
User authentication with SSO integration

Technology Stack Requirements

PHP

Node.js

React.js

Elastic Search

AWS

Third-Party System Integrations

Cost-optimized shipping service APIs
Payment gateway providers
Geolocation mapping services (Mapbox/Google Maps)
Cloud infrastructure monitoring tools

Performance and Scalability Requirements

99.9% system uptime SLA
Horizontal scalability for 500K+ monthly users
Response time under 200ms for critical transactions
PCI-DSS compliance for payment processing
Automated CI/CD pipeline implementation

Projected Business Impact Metrics

Anticipated outcomes include 37% monthly profit increase through accurate cost calculation, 57% annual maintenance cost savings, 25+ new enterprise clients acquired within initial stabilization period, and 46% reduction in infrastructure costs through architectural optimization.