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Self-Service BI Platform Implementation for Streaming Service
  1. case
  2. Self-Service BI Platform Implementation for Streaming Service

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Self-Service BI Platform Implementation for Streaming Service

instinctools.com
Media

Data Management & Analytics Challenges

The EU Streaming Service is struggling with slow data processing and reporting, leading to a lack of trust in data quality and hindering timely, informed decision-making. Reliance on IT for report generation is time-consuming (up to several days) and costly, limiting business user autonomy and agility. The current system lacks self-service capabilities, requiring users to wait for IT to generate reports, resulting in bottlenecks and delays in identifying actionable insights.

About the Client

A European-based streaming service provider experiencing rapid data growth and a need for improved data-driven decision-making.

Project Goals

  • Enable self-service BI capabilities for business users to access and analyze data independently.
  • Reduce reliance on the IT department for report generation and data analysis.
  • Improve data quality and consistency through a centralized data warehouse.
  • Accelerate decision-making processes by providing timely access to relevant insights.
  • Increase customer satisfaction by empowering users with data-driven tools.

Functional Requirements

  • Data connectivity to various data sources (databases, data warehouses, etc.)
  • Data transformation and cleaning capabilities (ETL)
  • User-friendly interface for dashboard and report creation
  • Interactive data visualization and analysis tools
  • Role-based access control and security
  • Ad-hoc analysis capabilities
  • Mobile accessibility (tablets, phones)
  • Data governance and data quality monitoring

Preferred Technologies

Tableau
MySQL
PostgreSQL
Python
ERP Odoo

Required Integrations

  • Existing data warehouse
  • CRM system
  • Marketing automation platform

Non-Functional Requirements

  • Scalability to accommodate growing data volumes
  • High performance and responsiveness
  • Data security and compliance
  • User-friendly interface (UX/UI)
  • Reliable data integration and processing

Expected Business Impact

Implementation of the self-service BI platform is expected to significantly improve business agility, reduce IT overhead, and enhance decision-making capabilities. This will result in faster insights, increased operational efficiency, and improved customer satisfaction. We anticipate a reduction in report generation time, freeing up IT resources for more strategic initiatives. The empowerment of business users will drive data-driven culture and improve overall business outcomes.

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