The client faces low user trust due to verification gaps, unreliable real-time communication during peak usage, and performance issues during traffic surges, hindering user engagement, platform growth, and overall user experience.
A high-growth online platform offering user matching, coaching, or community engagement requiring secure user onboarding, real-time communication, and scalable infrastructure.
The project aims to significantly boost user confidence and engagement through improved security protocols, resulting in a 2x increase in user satisfaction. By enabling the platform to handle a threefold increase in traffic seamlessly, it will eliminate downtime during peak periods, supporting sustained growth and a more trustworthy user environment. Secure SDK integration and advanced analytics will further enrich user experience and operational insights.