The client’s existing data aggregation system for transcoding and online broadcasting was vulnerable to cyberattacks, leading to security breaches and compromised system integrity. They faced difficulties in reliably monitoring critical performance metrics and preventing issues proactively, which impacted service quality and customer trust.
A large-scale media and broadcasting enterprise managing numerous live and on-demand streaming channels, requiring robust data monitoring and predictive analytics to ensure uninterrupted service quality and security.
The new system aims to significantly improve service reliability and security, reduce incident resolution times, and decrease data storage needs by 10x. It will enable predictive maintenance, minimizing transcoding errors and broadcast disruptions, thereby enhancing customer satisfaction and trust through proactive issue detection and resolution.