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Scaling Dedicated Data Operations Team for Enhanced Product and Pricing Database Management

beetroot

Retail

Information technology

Operational Scaling Challenges

Upptec faced significant challenges in accessing specialized recruitment pools in Malmö, lacked internal capacity for manual-to-automated workflow transition, and required rapid scaling of data operations teams to support growing product and pricing databases. Competitor teams were significantly larger, creating pressure to accelerate growth while maintaining quality standards.

About the Client

Retail technology company transitioning from manual to automated labor processes, requiring scalable data management solutions

Team Scaling and Database Growth Goals

Establish a dedicated offshore data operations team in Ukraine
Achieve 50% growth in product database size
Achieve 500% growth in pricing database capacity
Create self-sufficient team operations within 6 months

Core System Capabilities

Candidate screening and selection workflow
English proficiency assessment integration
Onboarding and training management system
Team performance monitoring dashboard
Cross-system knowledge transfer protocols

Technology Stack Requirements

HTML/CSS

PHP

Vue.js

System Integration Needs

Existing product database systems
Pricing management platforms
Internal communication tools

Operational Requirements

Scalable team infrastructure
Data security compliance
Cross-timezone collaboration support
Performance tracking metrics

Business Growth Projections

Successful implementation will enable 8-person dedicated team operations, 50% product database expansion, and 500% pricing database growth within 12 months. The solution will reduce recruitment burden by 70% while maintaining quality standards through structured training programs and performance monitoring systems.