Scalable IoT Platform for Managing Large-Scale Traffic Infrastructure Sensors

The client operates a wide network of traffic lights and road infrastructure equipped with over 20,000 sensors across multiple locations. They face high operational costs, difficulty maintaining service levels due to geographically dispersed devices, the need to support various device protocols, and require transparent process oversight for infrastructure owners. Existing systems lack scalability and efficient request handling, hindering timely maintenance and compliance.

A mid-sized municipal transportation authority managing extensive traffic light and infrastructure sensor networks across diverse urban areas.

• Design and implement a scalable, distributed IoT platform capable of supporting over 20,000 diverse sensors and devices.
• Develop an efficient service request management system to reduce operational costs and optimize maintenance workflows.
• Create an intuitive interface, including a mobile app, for field service teams to streamline request processing and increase responsiveness.
• Ensure the platform supports multiple communication protocols and device types, facilitating integration of various traffic control devices.
• Enable real-time monitoring and status visualization to enhance transparency and SLA compliance.
• Establish a system architecture that adapts over time with ongoing market and technological demands.

• Massively scalable architecture supporting over 20,000 sensors with distributed deployment across multiple locations
• Dedicated service request management module to track, prioritize, and resolve maintenance requests efficiently
• Auto-classification of service requests by device type and protocol, enabling quick response and resolution
• User-friendly web interface for infrastructure overview, management dashboards, and request processing
• Mobile application for field technicians to access requests, update statuses, and record maintenance activities on-the-go
• Support for various protocols and device classes to facilitate integration of diverse traffic control devices
• Real-time data visualization for system health, device status, and SLA tracking

• Protocols for heterogeneous traffic sensors (e.g., MODBUS, NTCIP)
• Mapping systems for geolocation or infrastructure layout
• Existing maintenance management tools or ticketing systems
• SLA and reporting systems for compliance tracking

• System scalability to support a growing network of sensors (targeting 25,000+ devices in future)
• High availability with 99.9% uptime to ensure real-time monitoring and alerting
• Fast response times with real-time data processing capabilities
• Robust security measures including secure authentication, data encryption, and access controls
• Flexible architecture to incorporate evolving device protocols and technologies

By deploying this scalable IoT platform, the client will significantly reduce maintenance and operational costs by streamlining service request handling and enhancing SLA compliance. The system will enable proactive maintenance, improve transparency of infrastructure status to stakeholders, and position the client to participate in new tenders and markets due to improved digital capabilities. Overall, these improvements are expected to lead to measurable cost savings, enhanced service reliability, and increased capacity to expand their infrastructure network efficiently.