Scalable IoT Network Management Platform for Enterprise Deployment

The client currently supports small to midsize networks where gateways are set up and managed locally, which becomes inefficient and impractical at the enterprise level involving hundreds or thousands of IoT devices located in hard-to-access areas. There is a need for a scalable, remote management solution that allows for easy network setup, device configuration, monitoring, troubleshooting, and user self-service capabilities through a cloud-based platform.

A mid to large-sized telecommunications or IoT device manufacturer seeking to expand into enterprise market segments with remote management capabilities.

• Develop a scalable, cloud-based web application enabling remote setup, configuration, and management of large IoT networks.
• Implement self-service management features allowing customers to update network configurations, monitor device status, onboard new devices, and assign access permissions independently.
• Ensure robust performance under high load conditions with the ability to manage hundreds of sensors and gateways simultaneously.
• Incorporate role-based access control to enhance security and operational control.
• Enable integration with existing external systems and APIs for seamless operations.
• Support remote customer support through remote access and ticketing channels within the platform.

• Automated bulk onboarding of sensors and gateways with job processing and polling mechanisms to handle large volume operations.
• Remote configuration and firmware updates for multiple devices across dispersed locations.
• Real-time device status monitoring with enhanced visibility via geographic mapping.
• Role management system to assign granular permissions for different network activities.
• Self-service portal enabling users to onboard, manage, and troubleshoot their IoT devices independently.
• Integrated ticketing and remote support channels for customer support teams.
• Support for scalable, serverless architecture to ensure high availability and performance.

• APIs for sensor and gateway management
• External monitoring and alerting systems
• Customer support ticketing systems
• Mapping and geolocation services

• Support for managing hundreds of sensors simultaneously with minimal latency
• System resilience with automated recovery mechanisms
• Role-based security controls for access management
• Performance testing to ensure stability under high load conditions
• Compliance with data security and privacy standards

The implementation of this scalable IoT management platform will enable clients to remotely manage large and dispersed IoT networks efficiently, reducing operational costs, improving response times, and enhancing customer satisfaction. The platform aims to support high-volume device management, providing significant growth opportunities in the enterprise IoT market with improved security and self-service capabilities.