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Sales Performance Gamification Platform Enhancement

inveritasoft.com

Retail

Consumer products & services

ECommerce

Sales Team Motivation & Performance Improvement

The client's sales team requires a more engaging and motivating platform to enhance sales performance, improve competition, and provide management with actionable insights into team progress. Existing methods lack interactivity and real-time performance tracking.

About the Client

A global retail company offering a wide range of brand names across numerous countries, with a significant market share and a large workforce.

Project Goals

Increase sales volume through gamified incentives.
Improve sales team engagement and motivation.
Provide management with real-time performance tracking and analytics.
Enhance the overall sales experience for agents.
Facilitate healthy competition amongst sales team members.

Functional Requirements

Dynamic leaderboard displaying real-time sales rankings.
Automated reward system for top performers.
Web-based dashboard for supervisor performance monitoring.
Sales activity tracking and reporting.
User-friendly interface for data entry and interaction.
Integration with existing sales systems (to be determined)
Notifications and alerts for performance milestones.

Preferred Technologies

Android

JavaScript

Google Cloud Messaging

Fabric

Crashlytics

Required Integrations

Existing CRM System (Salesforce, Dynamics 365 - to be assessed)
Internal Sales Data Warehouse
Reward Management System (if applicable)

Non-Functional Requirements

Scalability to support a large user base (149K+ sales agents)
High availability and reliability
Data security and privacy compliance
Responsive design for different screen sizes
Performance optimization for fast data updates.

Expected Business Impact

This project is expected to significantly boost sales performance by fostering a more engaging and competitive environment for sales agents. Real-time data and insights will enable better performance management and strategic decision-making. The improved user experience will also contribute to higher sales team satisfaction and retention.