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SaaS-Based Live Event Streaming Platform Modernization and Enhancement

acropolium

Information technology

Media

Telecommunications

Legacy System Limitations and Scalability Challenges

The client's existing event management system is outdated and struggles to meet the demands of modern live event streaming. Key challenges include limited scalability, difficulties integrating with new technologies, inconsistent video streaming performance under varying load, and a lack of robust payment system integration leading to monetization limitations. The current infrastructure hinders the delivery of a seamless and interactive user experience.

About the Client

A leading third-party provider of event management solutions, offering innovative services to various sectors, now transitioning to a SaaS model to enhance its platform capabilities.

Project Goals

Modernize the client's event management platform to a SaaS architecture.
Enhance scalability, performance, and maintainability of the live event streaming platform.
Integrate secure and robust payment gateways for seamless transactions and revenue tracking.
Implement interactive features (live chat, polls, Q&A, social media) to increase audience engagement.
Improve overall platform reliability and performance to handle high traffic and peak event demands.

Functional Requirements

Live video streaming with optimized latency (target: < 2 seconds).
Interactive features: live chat, polls, Q&A, social media integration.
Secure payment gateway integration (Stripe, etc.).
User authentication and authorization.
Event scheduling and management.
Reporting and analytics on event performance.
Scalable architecture to handle fluctuating user loads.

Preferred Technologies

Node.js

Express.js

MongoDB

Redis

React.js

Redux

Socket.IO

Stripe API

OAuth2.0

Docker

Kubernetes

AWS

Required Integrations

Payment Gateways (Stripe, PayPal, etc.)
Social Media APIs (Facebook, Twitter, LinkedIn)
Potential CRM systems for event data.

Key Non-Functional Requirements

High Scalability: Ability to handle increasing user loads and event sizes.
High Performance: Low latency streaming and responsive user interface.
High Availability: Minimal downtime and reliable platform operation.
Security: Secure data storage and transmission, protection against cyber threats.
Maintainability: Modular design for easy updates and maintenance.

Expected Business Impact

The new platform will enable the client to expand its market reach, offer enhanced value to its clients, and generate new revenue streams through monetization options. Improved scalability and performance will ensure a positive user experience, leading to increased customer satisfaction and retention. Modernization will position the client for future growth and innovation in the event management industry.