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SaaS Negotiation Software Enhancement & Scalability

iqlance.com

Information technology

Challenges in Maintaining Competitive Advantage and Scaling Platform

Market Dojo, a SaaS provider of online negotiation software, needs to continuously innovate and scale its platform to stay competitive in the market. The current Ruby on Rails platform requires modernization and enhancements to meet growing user demand and evolving market needs. There's a need to ensure user-friendliness and adaptability to changing negotiation strategies.

About the Client

Market Dojo is a SaaS company specializing in online negotiation software for commoditized pricing, aiming to innovate the sourcing decision-making process.

Project Goals

Enhance the user experience of the existing negotiation software.
Improve the platform's scalability to accommodate increasing user base and transaction volume.
Introduce new features to support advanced negotiation strategies and data analysis.
Maintain the platform's intelligent and easy-to-use nature.
Continue to offer competitive pricing.

Core System Functionalities

User authentication and authorization
Negotiation creation and management
Real-time negotiation tracking
Data analytics and reporting
Integration with external data sources
Automated negotiation suggestions
Role-based access control

Preferred Technologies

Ruby on Rails

SaaS architecture

Required Integrations

Potential integration with CRM systems (e.g., Salesforce, HubSpot)
Potential integration with data analytics platforms (e.g., Google Analytics, Tableau)

Non-Functional Requirements

High scalability to handle increasing user load
Reliability and uptime
Security to protect sensitive negotiation data
Performance and responsiveness
Usability and accessibility

Expected Business Impact

This project will enable Market Dojo to maintain its competitive edge, attract new customers, and increase revenue by providing a superior and scalable negotiation software solution. Improved user experience and advanced features will lead to higher user engagement and satisfaction. Scalability will ensure the platform can handle future growth without performance degradation.