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Red Cross Mobile Application Enhancement: Child Care First Aid Platform

3sidedcube.com

Non-profit

Health & Fitness

Education

Challenge

The American Red Cross needed to address a gap in first aid training specifically tailored for caregivers of children. Existing training resources were not always readily accessible, engaging, or easily retained by babysitters, relatives, and other individuals responsible for child care emergencies. The need existed for a mobile-first platform that could provide quick, actionable guidance in high-pressure situations and serve as a refresher for existing training.

About the Client

A global humanitarian organization dedicated to alleviating human suffering and promoting safety and well-being.

Objectives

Enhance caregiver confidence in responding to child care emergencies.
Improve knowledge retention of first aid and safety procedures for children.
Provide readily accessible and actionable first aid guidance via a mobile platform.
Facilitate ongoing learning and certification management for caregivers.
Increase user engagement with first aid training materials.

Functional Requirements

Bite-sized, interactive first aid lessons with multimedia content (videos, animations, case studies).
Scenario-based quizzes with instant feedback and progress tracking.
Secure storage of child records (allergies, medical history, emergency contacts).
Emergency response guide with a persistent 911 button.
Certification management: storage, renewal reminders, and registration.
Content Management System (CMS) for easy updates to training materials.

Preferred Technologies

Mobile-first design (iOS and Android).

Contentful CMS

Google Analytics

Secure data storage (HIPAA compliance considerations).

Integrations Required

Potential integration with Red Cross existing learning management systems.
Integration with emergency services APIs (optional).

Non-Functional Requirements

Scalability to handle a large and growing user base.
High performance and fast loading times.
Secure and reliable data storage and transmission.
User-friendly interface for all skill levels.
Accessibility compliance (WCAG).

Expected Impact

The enhanced mobile application is expected to significantly improve the preparedness of caregivers, leading to faster, more effective responses to child care emergencies. Increased user engagement and knowledge retention will empower caregivers to provide immediate assistance, potentially saving lives and reducing the severity of injuries. The platform will also streamline certification management, ensuring that caregivers maintain up-to-date skills and knowledge.