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Qualtrax Mobile-First UX/UI Enhancement and Quality Management System Modernization Project

valor-software.com

Information technology

Business services

SaaS

Current System Limitations

Existing quality management platform suffers from outdated user interface, inconsistent mobile experience, and inefficient workflows that hinder user adoption and compliance management for SMB clients.

About the Client

Provider of on-premise and cloud-based quality management solutions for compliance, documentation, and workflow automation

Strategic Modernization Goals

Implement mobile-first design approach for seamless cross-device access
Optimize core user flows for compliance documentation and training workflows
Enhance UI/UX consistency across all application modules
Improve accessibility and intuitiveness for non-technical users

Core System Modernization Requirements

Responsive mobile-first interface with offline capabilities
Streamlined compliance documentation workflows
Interactive training module dashboards
Automated purchase request approval processes
Real-time compliance status visualization

Design & Prototyping Tools

Sketch

Abstract

InVision

FlowMap

System Integration Requirements

Cloud storage platforms (AWS/GCP)
Enterprise HR systems
Third-party compliance audit tools
Single Sign-On (SSO) providers

Operational Requirements

Cross-browser compatibility (Chrome, Safari, Firefox)
HIPAA/GDPR compliance for data security
99.9% system uptime SLA
Scalable architecture for 10k+ concurrent users

Business Transformation Outcomes

Anticipated 40% reduction in user training time, 30% increase in compliance audit pass rates, and 25% improvement in user satisfaction scores through enhanced interface intuitiveness and mobile accessibility.