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Pharmacy Kiosk Software Development and Integration

acropolium

Health & Fitness

Challenges

Kiosk Netherlands faced difficulties finding specialized expertise to develop a real-time, reliable kiosk software solution for pharmacies. Integration with third-party tools like Chrome and WebRTC also presented significant challenges, hindering the development of a seamless customer experience.

About the Client

Kiosk Netherlands is a company specializing in the development and installation of interactive kiosks for businesses, with a focus on integrating offline and online operations for pharmacies and supermarkets.

Goals

Develop a real-time kiosk software solution.
Integrate with third-party tools for enhanced functionality.
Improve customer experience through interactive features.
Increase business profitability and customer loyalty.

Functional Requirements

Real-time video conferencing with pharmacy staff
Secure payment processing
Inventory lookup and product information display
Integration with pharmacy management systems
User-friendly interface for customers
Offline functionality

Preferred Technologies

ReactJS

NodeJS

PHP

AWS

WebRTC

Required Integrations

Pharmacy Management Systems (e.g., for inventory, pricing, and prescription information)
Payment Gateways
Potentially other third-party services for data analytics or marketing

Non-Functional Requirements

Real-time performance (low latency for video conferencing)
High availability and reliability
Scalability to support a growing number of kiosks and users
Secure data handling and privacy compliance
Cross-device compatibility (responsive design)

Expected Business Impact

The successful implementation of this kiosk software is expected to significantly increase profitability (estimated 60% increase), enhance customer loyalty (estimated 54% increase), and drive sales growth (estimated 47% increase) for Kiosk Netherlands and its pharmacy clients.