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Patient Engagement Platform Enhancement and Expansion

sphereinc.com

Health & Fitness

Challenge

Hospitals face challenges in improving patient experience due to monotonous environments, lack of engaging activities, difficulty maintaining routines, and limited patient education from healthcare professionals, leading to potential negative impacts on recovery and patient satisfaction.

About the Client

Sphere Healthcare Solutions is a technology company specializing in developing patient engagement platforms for hospitals and healthcare providers.

Project Objectives

Enhance the existing Patient Engagement platform with new features and functionalities.
Expand the platform's reach to a wider network of hospitals and clinics.
Improve patient satisfaction scores related to engagement and information access.
Reduce hospital stay durations through improved patient well-being and recovery.
Empower patients to actively participate in their care and recovery journey.

Functional Requirements

Tablet-based access to entertainment (TV, games, movies).
Real-time meal ordering with inventory management.
Personalized educational content based on patient conditions.
Timely reminders for meals and appointments.
Secure communication channels with healthcare providers.
Integration with hospital systems for patient data access (with appropriate permissions).

Preferred Technologies

Tablet application development (iOS, Android).

Cloud-based infrastructure (AWS, Azure, GCP).

Real-time data synchronization.

Secure data storage and transmission.

API integrations.

Integrations Required

Hospital Information Systems (HIS).
Electronic Health Records (EHR).
Kitchen management systems.

Key Non-Functional Requirements

Scalability to support a large number of users and hospitals.
High availability and reliability.
Data security and privacy compliance (HIPAA).
User-friendly interface for both patients and healthcare providers.
Performance and responsiveness.

Estimated Impact

Implementing this enhanced Patient Engagement platform is expected to result in accelerated patient recovery, improved patient satisfaction, reduced hospital stay durations, and potential cost savings for hospitals and insurance providers. The platform will empower patients to take a more active role in their care, leading to better health outcomes.