Online Psychic and Life Reading Platform with Enhanced Communication and Payment Integration

The client faces limitations in their current online psychic service platform's communication capabilities, restricting live engagement to fewer concurrent users, and lacks integration with modern payment systems. The existing architecture requires restructuring to support real-time interactions such as live text chats and audio calls, with enhanced security and performance to accommodate growth.

A digital platform connecting psychics with clients seeking live online readings, requiring secure and scalable communication channels.

• Implement a secure, real-time communication system supporting live text chat and audio calls between psychics and clients.
• Redesign and refactor the backend architecture to improve scalability and performance, enabling support for a larger number of concurrent users.
• Integrate third-party payment systems for seamless transaction processing.
• Develop rich UI widgets to enhance user experience during live interactions.
• Ensure compliance with security standards for user data and communication.

• Live text chat system based on XMPP/Jabber protocol for real-time messaging.
• Voice over IP (VoIP) support for live audio calls.
• Rich user interface widgets for chat and audio call management.
• Integration with third-party payment gateways for transaction processing.
• User account management, including authentication and profile management.
• Notification system for updates and appointment reminders.
• Administrative dashboard for platform management and analytics.

• Third-party payment gateways (e.g., Stripe, PayPal)
• VoIP service providers for audio call functionality
• Authentication services (e.g., OAuth providers)
• Analytics and monitoring tools

• Support for at least 1000 concurrent users initially, scalable to higher loads
• System response time under 2 seconds for chat and call setup
• Secure communication channels meeting data privacy standards
• High availability with 99.9% uptime
• Data encryption for stored and transmitted user data

The new platform is expected to significantly enhance user engagement by supporting a higher volume of concurrent users, leading to increased revenue from scalable service offerings. Improved performance and security will foster greater user trust and satisfaction, with a target to support a 50% growth in active user base within the first year.