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Inefficient in-store traffic management during peak periods, manual seasonal product lifecycle processes, and lack of integrated digital tools for preorder management were causing customer dissatisfaction and operational delays. Existing systems couldn't handle high-volume transactions during promotional campaigns.
Global retail corporation operating hypermarkets, supermarkets, and e-commerce platforms across 17 countries, seeking omnichannel integration solutions
Projected 40% reduction in in-store congestion during promotions, 25% improvement in inventory turnover efficiency, and 30% time savings for purchasing teams through automated replenishment. Platform demonstrated capacity to handle 1,000+ concurrent orders during pilot testing in 23 stores.