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The client struggled with outdated software causing manual inventory management processes, inefficient data handling, and lack of real-time analytics. Data migration complexities, integration challenges with third-party services, and the inability to support flexible billing models hindered scalability and market expansion.
A European streaming service provider expanding its operations and seeking digital transformation to support a growing customer base across the EU.
The implementation is expected to reduce operational costs by automating manual tasks, enhance customer acquisition through flexible billing options, improve decision-making with real-time analytics, and ensure compliance with regional regulations, positioning the company for sustained growth in the competitive EU streaming market.