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Next-Generation WebRTC-Based Online Proctoring Platform Enhancement

oxagile.com

Education

Information technology

Challenges

The client needed to upgrade, streamline, and automate their business-critical online proctoring solution to meet growing demand and enhance efficiency. Key challenges included migrating to a modern communication technology stack, automating workflows, improving monitoring efficiency, and scaling the platform to support a large and expanding user base.

About the Client

A leading online proctoring platform providing secure exam monitoring services to students from around the world.

Objectives

Modernize the online proctoring platform with WebRTC technology.
Automate proctoring workflows to reduce manual intervention.
Enhance monitoring efficiency through AI-powered analysis.
Scale the platform to support a significantly larger number of concurrent exams.
Improve user experience with intuitive interfaces.

Functional Requirements

WebRTC stream recording and playback
Automated session flagging based on triggers
Biometric-based user identity validation
Challenge question authentication
Computer vision-supported exam monitoring
Seamless text and audio chat functionality
Advanced reporting and statistics
Real-time incident reporting
Role-based dashboards
LTI compliance

Preferred Technologies

WebRTC

Kurento Media Server

C++

OpenCV

Machine Learning

REST APIs

Integrations Required

Learning Tools Interoperability (LTI) systems
Existing identity management systems

Key Non-Functional Requirements

High Scalability (support for 1000+ concurrent connections)
High Performance (low latency video streaming)
High Security (data encryption, biometric authentication)
Reliability (minimal downtime)
Robustness (handling various network conditions)

Estimated Impact

This project is expected to significantly enhance the client's ability to deliver secure, scalable, and efficient online proctoring services. The improved platform will enable the client to support a larger user base, reduce operational costs, and extend its service offerings with advanced features like biometrics-assisted proctoring. The platform is projected to boost efficiency, allowing the client to manage 5000+ daily exams and beyond.