A global logistics organization faces overwhelming data management obstacles due to fragmented tracking systems across different transportation modes. The inability to achieve efficient, real-time vehicle tracking leads to limited operational transparency, increased manual inquiries from customers, delayed delivery estimates, and data inaccuracies. These issues hinder scalable management of thousands of daily shipments and impede decision-making processes.
A large-scale global logistics provider managing multimodal transportation (rail, road, ocean) of automotive and other freight, requiring scalable real-time data management and predictive insights.
The new system is expected to improve delivery efficiency and operational transparency, reducing customer inquiries related to shipment status by at least 30%, decreasing data errors by 40%, and handling over 10,000 vehicle tracking operations daily with robust scalability. These improvements will enable proactive decision-making, enhance customer satisfaction, and support scalable growth of logistics operations.