Our client, a leading telecommunications or media provider, faces difficulties in providing a high-quality, interactive, and personalized streaming experience across multiple devices and platforms to support a rapidly growing subscriber base exceeding 80 million. The existing infrastructure struggles with performance under high load, limited customization options, and inadequate support for diverse content types, user profiles, and monetization models, leading to potential user churn and reduced engagement.
A large telecommunications or media company aiming to expand their online video services to support millions of users across multiple platforms with personalized and interactive content features.
The implementation of this multiscreen streaming platform aims to support a subscriber base exceeding 80 million users, delivering a seamless, engaging, and personalized viewing experience. Expected outcomes include reduced churn, increased Average Revenue Per User (ARPU), enhanced content engagement through AI-powered recommendations, and expanded monetization through diverse content packages and targeted advertising. Improvements in performance and reliability are anticipated to boost customer satisfaction and competitive positioning in the online video market.