The client’s outdated desktop-only application limits user growth, restricts timely updates, and hampers accessibility, affecting overall productivity and customer satisfaction. The existing solution does not support modern usability standards, making it less competitive in a digital-first environment.
A mid-sized legal technology firm seeking to update and expand its existing desktop-based legal management system to a scalable, accessible web and mobile platform, aimed at increasing user reach and improving user experience.
The modernization project aims to significantly increase user reach and satisfaction by providing accessible, user-friendly, and scalable legal management tools. Expected results include a substantial boost in productivity, improved client retention through seamless experiences, and establishing the platform as a leader in legal eLearning and digital workflows, leveraging contemporary technologies and design practices.