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Modernizing a Healthcare Professional Networking Platform for Enhanced Scalability and Efficiency
  1. case
  2. Modernizing a Healthcare Professional Networking Platform for Enhanced Scalability and Efficiency

Modernizing a Healthcare Professional Networking Platform for Enhanced Scalability and Efficiency

lineate.com
Medical
Advertising & marketing

Challenges Faced by a Large-Scale Healthcare Networking Platform

The client operates a social network for healthcare professionals with nearly one million US users, featuring custom marketing solutions. The platform's architecture is decentralized across multiple systems and built on an outdated third-party platform, leading to slow feature deployment, fragmented and stale data, high maintenance costs, and inefficiencies. A recent 70% drop in ad impressions due to invalid traffic filtering emphasized the need for a modern, agile application stack to support growth and optimize ad revenue.

About the Client

A large-scale online social network connecting healthcare providers, content providers, and brands within the healthcare sector, experiencing challenges with legacy infrastructure and increasing operational costs.

Goals for a Scalable and Agile Healthcare Provider Platform

  • Develop a centralized campaign management system incorporating robust data handling and consistent user information across all platform sites.
  • Refactor and consolidate existing data storage, migrating from legacy systems to modern relational databases optimized for performance and reliability.
  • Implement an automated, serverless infrastructure on a cloud platform to reduce operational costs by at least 40% and accelerate feature rollout by 50%.
  • Enhance user interface speed and usability, resulting in a faster, more intuitive administrative experience suitable for users with minimal training.
  • Improve data accuracy and freshness, leading to increased ad impressions and restored revenue levels.
  • Establish an automated deployment pipeline with tools supporting rapid iteration and updates.

Core Functional Specifications for the Healthcare Social Network

  • A unified campaign management dashboard for healthcare providers and marketers
  • Consolidated contacts database with real-time synchronization across all sites
  • Migration of legacy applications to a serverless architecture utilizing REST APIs via cloud functions
  • Implementation of data pipelines employing extract, transform, load (ETL) processes for high data fidelity
  • Modern frontend built with contemporary frameworks to improve user experience and operational efficiency
  • Automated infrastructure provisioning and deployment workflows

Preferred Technologies for Application Modernization

Serverless cloud architecture (e.g., AWS Lambda, equivalent)
REST API development using modern serverless functions
Relational database migration to PostgreSQL or similar
Data processing using scalable ETL tools (e.g., cloud-based data transformation services)
Frontend development with modern frameworks (e.g., Vue.js, TypeScript)
Infrastructure automation with CI/CD pipelines

Essential External System Integrations

  • Third-party ad validation and traffic filtering systems
  • Legacy content management components
  • External marketing and analytics platforms

Key Non-Functional Requirements for System Reliability

  • Scalability to support growth to over one million users without performance degradation
  • High availability with minimum 99.9% uptime
  • Automated deployment and configuration management
  • Data security and privacy compliance (e.g., HIPAA, GDPR)
  • Cost efficiency, targeting at least 40% reduction in hosting and maintenance costs

Expected Business Benefits from the Platform Modernization

The modernization initiative aims to achieve a 50% reduction in time-to-market for new features, cut hosting and maintenance costs by at least 40%, restore ad impressions to previous levels enhancing revenue, and improve user engagement metrics through faster, more reliable service delivery. Overall, the platform will be more agile, cost-effective, and better aligned with future growth demands.

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