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Modernization of Utility Cost Accounting System with Enhanced Accessibility and Web-Based Functionality
  1. case
  2. Modernization of Utility Cost Accounting System with Enhanced Accessibility and Web-Based Functionality

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Modernization of Utility Cost Accounting System with Enhanced Accessibility and Web-Based Functionality

devspower.com
Utilities
Real estate
Business services

Legacy System Limitations and Digital Transformation Needs

Existing utility cost accounting system lacked modern functionality, required manual installation, failed to meet accessibility standards (WCAG 2.1), and contained complex business logic/data requiring migration while maintaining integrity. Operational inefficiencies and poor user experience hindered scalability.

About the Client

Provider of utility cost settlement solutions for housing cooperatives and property management entities

System Modernization Goals

  • Replace legacy system with web-based architecture
  • Ensure WCAG 2.1 compliance for accessibility
  • Streamline utility billing processes
  • Enable automatic updates and cross-device access
  • Improve operational efficiency by 40%

Core System Capabilities

  • Employee web application (ESApplication) with automated updates
  • Customer portal (ESPortal) for bill monitoring and downloads
  • WCAG 2.1 compliant interface design
  • Legacy data migration framework
  • Real-time consumption tracking dashboard

Technology Stack Requirements

React
Next.js
Web Accessibility Initiative (WAI-ARIA)

System Integration Needs

  • Legacy database migration tools
  • Third-party payment gateways
  • Property management system APIs

Performance and Compliance Standards

  • 99.9% system uptime SLA
  • Sub-200ms response time for core transactions
  • End-to-end data encryption
  • Full WCAG 2.1 AA compliance
  • Horizontal scalability for 10x user growth

Expected Business Outcomes

Projected 35% reduction in IT maintenance costs through web-based architecture, 50% improvement in user satisfaction scores via intuitive interfaces, and 25% faster billing cycle times. WCAG compliance will expand accessibility for 15% more users, while modern infrastructure supports 200% growth in managed properties.

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